Delivery

       

      Locations with ETA 1-2 Business days

      Deliveries on Tuesday - Friday, please order atleast 2 business days in advance.

      Friday deliveries: cut-off is on Thursdays at 12PM AEST. Orders placed after cut-off are shipped the following week.

      • Sydney CBD
      • ACT / Queanbeyan
      • South Coast, NSW
      • Newcastle
      • Dubbo

       

      Interstate & Regional areas - Orders shipped every Monday morning*

      Orders placed on Monday and onwards; shipped the succeeding Monday

      • Melbourne CBD
      • Regional Victoria
      • Country New South Wales
      • Queensland
      • Western Australia
      • Northern Territory
      • South Australia
      • Tasmania

      Free Shipping for Oyster Orders Only. Postage applies for all other orders.

       

      *Interstate and Regional Orders 

      Delivery days are estimated (Wednesday - Friday) and not guaranteed. Please take note of this when requesting a delivery day on the calendar. Remote and interstate orders' estimated delivery times will constantly change in transit depending on your location and can arrive the following week, beyond Friday.

      We ship at sunrise every Monday. All interstate/regional orders placed on Monday with requested delivery dates within the week will be sent the following Monday and your request cannot be fulfilled. Please check our Delivery page prior to ordering. Requested delivery days are not guaranteed and it is ultimately up to our delivery schedule for your area and at our discretion when your order will be shipped.

      We strongly suggest placing an order about a week in advance of your requested delivery so we can provide accurate harvest stock levels. Please avoid last minute orders placed after business hours.

      IMPORTANT: You will be sent a tracking number to track your parcel with the courier and it is your responsibility to make sure someone is home to receive your box if you are not available or have someone ready to take the parcel indoors for you as soon as it arrives at your residence. The courier will be authorised to leave the box at a safe place however we cannot be held liable for mishandled, missing boxes or boxes left at an unshaded area of your residence as this is simply not within our control. Courier drivers and posties can arrive at any time and are unable to contact you upon each delivery so we suggest to please track the parcel closely so you know when they're about to arrive.

      Please be prepared to potentially pick up your parcel at a courier designated location should they tag your box for pick up.

      We do not ship to PO BOX addresses. 

      Ordering with PO box addresses will either delay or cancel your order and will not be shipped.

       

      Remote Locations

      Potentially subject to additional delays due to courier disruptions and COVID. The couriers provide an ETA but again cannot guarantee precise date or time of delivery. We cannot be held liable for any freight delays and courier mishandling/lost parcels as well as parcels that couriers require pick up at another location. Rest assured our oysters are packed in a special insulated container designed for transport and is the same packaging we use to use ship to restaurants. For more info on this, please see our Care Instructions/FAQ page.

       

      Please don't hesitate to contact us if there is anything you need help with. We appreciate your patience should there be any courier delays along the way. Rest assured, we will do our best to help organise your order getting safely to your door!

      Located elsewhere or not sure?

      Please contact us at info@signatureoysters.com.au